Have visited Cactus Club Cafe on different occasions and have had various experiences. Last time had a great time with couple of my colleagues, good time to get there during the happy hour. Booth is always a cozy option in my opinion, but bar is fun too. The food is decent, depending what you prefer of course. Good place to chill, have a drink. The place can get crowded on the weekends and prior reservation would be in the best interest.
Praveen Piyaratne - 2 weeks ago

Fantastic food. Blacked creole chicken and the London fog creme brulee were especially good. The service wasn't there though. I came in from what I realized was a side entrance later (despite being open and along the highway with no signs telling us otherwise). I stood there patiently, out of everyone's way, hoping to get a seat or at least be told to head to the main entrance that I hadn't known about. I didn't wave aggressively, approach servers while they were helping other customers. Just eye contact or a nod whenever they looked my way. Not a single server who walked by me did anything. Was hoping for at least a point in the right direction or a gentle reminder that the main entrance is on a random side street as I've never been to this branch. Just promptly ignored after I made eye contact with basically all the waitstaff that evening. I only started walking around the inside of the cafe after 10+ minutes of no interaction and eventually found the main entrance THROUGH the dining room/lounge...but a simple 'hey sorry, main entrance is that way' from ANY of your staff or a sign saying 'please use main entrance' would've solved this. Have not felt this ignored in ages, and it's on an anniversary night too. Food was amazing for Happy Hour! Go if you only want to eat and don't care about being cared for. But I won't return due to the service.
Casper Lam - 3 weeks ago

We celebrated my daughter’s 12th birthday at Cactus Club in North Burnaby, and it was such a wonderful experience! We had originally booked a table on the patio, but when we arrived it was a bit chilly the staff were so polite and quickly helped us move inside without any hassle. The food was fantastic, and the Bellini drink was excellent. The team even surprised my daughter with a complimentary birthday cake, a sweet birthday message written on the plate, and a card which made our night extra special. The service, atmosphere, and quality of everything were top-notch. I highly recommend this location to everyone and will definitely be coming back!
Maral Habibi - 3 months ago

Cactus Club is known for being a least offensive option when dining in large groups. Pretty much everyone can find something on their menu that they could eat in a pinch. They used to have better options but they culled their menu (unfortunately getting rid of many of their best dishes) to make room for niches such as vegan and gluten free. Oredered the Cajun Chicken Sandwich and Fries as well as the Tuna Temaki Roll. Nothing really wrong with the food but nothing that makes it stand out either. Service is a bit hit or miss depending on time of day.
Penny Rusty Sophie - a month ago

We came for the happy hour and it s a nice deal. The food was good, fresh and tasty, and the service was good as well. The place is great but a little too noisy, but nothing different from the other Cactus Club locations
Sophie N - 3 weeks ago

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The food was fresh, flavorful, and came out quickly. Our server was super friendly and attentive — they made sure we had everything we needed without ever feeling rushed. Everything from the burgers to the fries tasted perfect. Definitely one of the better dining experiences we’ve had lately. Highly recommend this location!
Nigel Kim - a week ago

White Spot has always been our go-to family meet-up spot, but our recent visit to the Burnaby location was a huge letdown. The hamburger bun was cold, and the beef patty was lukewarm. We all added mushrooms, but there was barely enough for two bites. The Legendary sauce was just a small dab, nowhere near what it should be. The fries were cold and didn’t taste fresh at all. Appetizers were overly salty, and the blueberry pie had sour berries that made it hard to enjoy. When we asked a staff member about the food, they said it was a slow long weekend. How is that an excuse for such poor quality? We’re not coming back to this location.
Raj Agarwal - 3 months ago

I have been a White Spot customer for over 50 years. We visited this location at the end of August and my husband ordered their Blueberry Pie Bundle. The pie was a huge disappointment as the blueberries barely filled the crust. Not sure if they ran out of berries but better not to serve at all than to bring out a sub par menu item that's highlighted in their advertising! Service was also very slow both in taking our order and paying our bill at the end.
J G Kwan - 2 months ago

Stopped by for a Monty mushroom burger with my mom and brother. It’s a nostalgic spot but service was really slow… took 15 minutes to flag down our server to order. We ordered hot wings and zoo sticks to share, and I got the mushroom burger with fries. Hot wings were saucy and zoo sticks were delicious and crispy. Burger was good as well. Filling meal, but took forever to flag our server down for the bill. Oh, the non alcoholic bottomless drinks were pretty good for $5 as well! The strawberry lemonade tastes exactly like red robins freckled lemonade. The mango iced tea was really delicious, I would recommend that one!
Audrey T - 8 months ago

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I’ve been looking for a good authentic Korean BBQ spot, and this place did not disappoint! The meat was super fresh, and the marinated beef literally melted in my mouth. A lot of places charge extra for side dishes, but here, the banchan (side dishes) were amazing and they give plenty without any extra fee! The service was honestly one of the best I’ve had. The staff were so attentive, always checking in to make sure our grill was perfect, refilling side dishes right away, and even helping us cook the meat at the right temperature. Everyone was friendly, polite, and made us feel so welcomed. Definitely a hidden gem and a must visit for anyone who loves Korean BBQ! 🔥🇰🇷
Laura Yun - 4 weeks ago

I was honestly so impressed with this place! The whole restaurant was spotless, and every dish we ordered tasted amazing. Even my son, who’s usually super picky about food said he’d never had meat this good before!! He loved it so much that he ate more than he ever does😆 The food came out really fast, and the staff were friendly and attentive. Overall, we had such a great experience here, and we’re definitely coming back again!
Jee - 2 weeks ago

I was so impressed with the quality of the meat. Everything was fresh, soft, and full of natural flavor. The raw cuts were beautiful, and after grilling they just melted in my mouth. Highly recommend this place if you love authentic Korean BBQ!
Michelle Byun - 2 months ago

Had dinner at Galbi Korean BBQ at Gilmore Place and really enjoyed the experience. The restaurant is still very new, so everything feels fresh and clean, especially the interiors, and the ventilation system works great (always a plus at KBBQ). Service was friendly and attentive. Our server even offered us a complimentary cheese corn since it was our first time at this location, a thoughtful touch that stood out. We ordered beef short ribs, thinly sliced skin-on pork belly, upgraded the soup to kimchi stew, had steamed rice, and shared a bottle of Asahi. Everything was fresh, flavorful, and well-prepared. Total came to $103 for two people, including tip, well worth it for the quality and experience. Will definitely be back!
Celina Arenillo - a month ago

We got to visit Galbi on their second day open and it was a great experience. The meat was fresh and the service was excellent. It is on the pricier side (like everywhere in Vancouver) but the best deal is in the combos. A couple of things that I wish they could change are adding more sides/banchans, and a mixed beef & pork combo. We will definitely be back!
Deborah Hong - a month ago

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Just got to Vancouver from Toronto and thought we’d give this place a shot. Food was very delicious and portions were generous. Owner and all staff were really kind and nice and the service was quick. You can also see that the kitchen is super clean and neat. Very satisfied ❤️😄 p.s: we ordered the beef teriyaki and pork bibimbap
Ayriana Noshad - a month ago

This is a hidden gem in an office building under the stairs. Very well organized fast comfort food takeout (two tables for dine in only) place. Can order via machine cashless, cashier with cash or online! Mainly served people working around the area. I am amazed with this little place balancing efficiency, organization and tasty at the same time!
Snoopy Kitchen - 2 months ago

Ordered a few takeaway bowls from this lovely Korean restaurant in Burnaby. My favorite was definitely the bulgogi bowl and the spicy pork bowl. They were super filling and tasty. I couldn’t finish it all. Staff were really friendly and the service was great!
Anthony Plaxen - 5 months ago

⭐⭐⭐⭐⭐ Ordered takeout from Mama’s Rice Bowl for the office, and it was a hit! The food was fresh, flavorful, and arrived perfectly packed. Every dish had great portions, and you could tell they use quality ingredients. The flavors were well-balanced, and everything tasted homemade with a comforting touch. Everyone in the office loved their meals, and we’ll definitely be ordering again. If you’re looking for delicious, well-made rice bowls in Burnaby, this place is a must-try! Highly recommend for takeout, whether for a quick meal or a group order.
Kepler F - 8 months ago

So glad our friends told us about this place else we would have never known…. Very efficient operations with self-serve kiosk. The food came fast. Portion was generous and very tasty. Very pleasant surprise.
Will N - 3 months ago

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The owner? guy is really nice and patient. They season the fish and some toppings with sauce in a mixing bowl separately so the whole bowl is super flavourful compared to other poke places that only drizzle on top. All the sauces are super yummy too. Much much tastier than Steve’s poke
Kelly Liu - 5 months ago

Loved my visit to Pokerrito! The food is super fresh and delicious, with generous portions and perfect flavors. The girl who serves the pokes is really sweet and kind — she makes the whole experience even better. Clean place, great vibes, and amazing food. Totally recommend! 🍣✨
Adrián Aguirre - 3 weeks ago

I ordered two bowls from this location, and both of them tasted great. I would definitely recommend it if you need a poke bowl fix.
Chris Yeung - 4 months ago

Good poke bowls at this burnaby location. Ordered the seared tuna bowl with salad greens. Very tasty! The tuna tastes very fresh and the portions are quite reasonable. I like the addition of the edamame and radish sides too. Will come back again.
Anthony Plaxen - 11 months ago

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You could call Big Hot Pot Gilmore a “fast-food hot pot” — people come, eat, and go. It’s busy, energetic, and definitely louder than your average restaurant. Most of the crowd seems to be in their twenties, so I definitely felt a little older here! That said, the place looks great — very clean and modern. The concept is different from a typical hot pot restaurant. You grab a bowl, choose your own ingredients from a big selection of veggies, meats, and seafood, then take it to the cashier. You pay by weight and pick your broth, and the staff take it from there. They cook your meal in the kitchen and bring it right to your table. There’s also a sauce bar where you can mix your own dipping sauce, which is a nice touch, and the ice cream dessert at the end was really tasty. Overall, it’s a fun and unique experience — perfect for a quick, casual meal. I wouldn’t recommend it for a big group though, since the noise level makes conversation pretty hard. Oh, before I forget - prepare yourself for a lineup. Go inside and register at the checkin (ipadsized screen) and wait for a message.
Marc - a month ago

Love the new location.. spacious and beautiful. I was thrilled to try the new Signature Jelly Boba - soooo good with 3 toppings, including the signature tea jelly! The less sweet version is perfect. I also love the kimchi broth with cheese topping and free taro ice cream!
michelle tiang - 2 months ago

Great addition to Gilmore! Love big way and this location is nice, clean and spacious. Service was quick and efficient. Food was great, ingredients were fresh. Sauce bar is a little tight and soy sauce comes in a drink dispenser instead of ladle. Ice cream at the end is always delicious.
Audrey T - a month ago

I really enjoyed my experience at Big Way Hot Pot! 🥢 Everything was super fresh, and the soup was rich and flavorful — it honestly had that comforting homemade taste. The whole meal felt warm and satisfying. And the best part? The free ice cream at the end — such a sweet surprise that made the experience even better! 🍦✨
Soroush Famouri - a month ago

I came here for the first time by around 11pm on Halloween. I quite liked the decoration. The fake hand on the cashier counter scared me haha. I didn't expect the atmosphere to be this fun😂 I was impressed how the staffs here dressed up, especially the cashier girl which I forgot her name tho but she has a short brown hair with black dress and leather jacket? OMG her makeup was absolutely gorgeous!!! I gave her a vote hope she would win the contest! She was really nice recommending me things to try since I'm new, then she also helped me sign up for the membership. I'm glad that I trusted her! Super love the Tomato broth and Cookie & Cream. Kinda sad I didn't get free monster drink bcs my pot wasn't $30. Highly recommend for anyone who want to come try here, you get free ice cream after your meal. Will definitely come back again!!! (Sorry for the late feedback tho I just remembered it)
DannyDo - 3 weeks ago

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I have been buying pizzas for almost 2 years in this place, I have tried many different things on the menu and so far I couldn’t come up with one that I couldn’t love to eat. I’ve known the staff for quite long and I was always satisfied with their service.
Barman Mon - 2 weeks ago

I don’t usually leave reviews, but this pizza was honestly too good not to mention. The crust had that perfect balance crispy on the outside but soft and chewy inside. You can tell they use quality ingredients because everything tasted super fresh, the staff were really friendly and made the whole experience even better. Definitely one of the best pizza spots I’ve tried in a while. I’ll be back for sure.
Sehajbir Kaur - 6 months ago

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A new spot in Burnaby! Just visited the brand-new Firehouse Subs on Dawson Street and overall, it’s a welcome addition to the neighborhood. The location is super clean, bright, and organized—you can tell it’s fresh and well-managed. The staff were friendly, energetic, and helpful, which made the experience even better. It’s always nice to walk into a place where the team takes pride in their service. I tried two subs: 🥗 Caprese Veggie (medium) – The fresh mozzarella, tomato, and balsamic glaze combo was decent, though I was expecting more flavor complexity. 🌶️ Spicy Cajun Chicken (large) – Had a good amount of heat and the portion was filling, but nothing extraordinary in terms of quality. The total came to around $35 for two subs, which felt a bit steep. While I understand that Firehouse Subs emphasizes premium ingredients and supports first responders (which I admire about their brand ethos), the price point still feels high compared to other sandwich chains offering similar items. The quality was average—not bad, but not standout either. Still, having Firehouse Subs in Burnaby is exciting, and I’ll likely come back to try some of their other signature hot subs. I’d love to see some combo options or local specials down the line to make it more wallet-friendly for regulars. 💡 Tip: They’re known for steaming their meats and cheeses, which sets them apart from typical sub spots—so it’s worth giving their signature hot subs a try if you haven’t yet!
Amit Thakur - 5 months ago

Disappointed with Service and Sandwich Quality I placed an online order for two sandwiches for a 12:05 PM pickup. I arrived at 12:10, but my order still wasn’t ready, so I had to wait even longer. While I understand things can get busy, the experience went downhill from there. When I got home and opened the sandwiches, I noticed one was missing the side pickle, which was supposed to be included. I had also requested extra lettuce, but there was barely any—just a light handful at best. The tomatoes were just a couple of broken slices, and the green peppers were nearly nonexistent. While waiting in-store, I could see how they were preparing the sandwiches. The meat and cheese were placed on parchment paper and then put into steamer drawers. Because they seemed to be rushing through a backlog of orders, the ingredients were crumpled together instead of laid flat. This resulted in a clump of ham bound by melted cheese—so most of the meat ended up concentrated in just one part of the sandwich. The rest of it was uneven, making the eating experience pretty underwhelming. In short, the flavor was decent, but the overall service and sandwich assembly left a lot to be desired. Staff could definitely benefit from more attention to detail and better training to ensure quality and consistency.
Celina Tse - 5 months ago

Excellent and cozy place in Burnaby close to Gilmore Skytrain Station. The service is great , courteous, diligent and the subs are very delicious and well prepared !!! The fries are crunchy and fresh . The great and professional service offered by NAYUR and all the girls at the counter made us feel very important . It is aplace we must go again!! Congrats and a lot of success with this new business in the area .
TE Alba B - 3 months ago

This place is awesome. Huge step up from other sandwich shops like Subway, Quiznos. The freshness and quality of the ingredients are league's above the competition. Also their hot sauces are awesome!
Jack Seary - 3 months ago

tried subway and quiznos, but this sandwich place has got to be hands down a huge improvement in quality, both on ingredients and overall taste and value. they put alot of meat and you can get extras. highly recommend if you want a good value meal for price and quality.
Joon Lee - 5 months ago

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