911 Memorial and Museum

You can help honor and remember those who were lost or affected by the terrible events of September 11, 2011 with a visit to the 911 Memorial and Museum

One of the two 911 Memorial Fountains
One of the two 911 Memorial Fountains cc licensed photo by Steve Gardner

When something as tragic occurs as the events of September 11, 2011 there is a need to remember those who lost their lives directly or by helping others. It is only fitting that the grounds of the World Trade Center became a permanent memorial and museum to this tragic day.

The Memorial itself consists of 2 square memorial fountains situated in the exact footprints of the Twin Towers of the World Trade Center surrounded by a plaza landscaped with trees and, in particular, a special tree called the Survivor Tree. Each of the two fountains is surrounded by a 1/2 inch thick solid brass plate in which the names of the nearly 3000 people who lost their lives in the attacks have been not just engraved, but cut right through the thick brass so that light can pass through the letters from behind. The Survivor Tree was a callery pear tree that was rescued from the rubble, barely alive, and nursed back to health. It now stands as a symbol of hope and renewal.

Visiting the Memorial is free, however there is an admission charge to visit the museum except on Tuesday evenings when admission is free to a limited number of visitors. Please refer to the official website for more information on this before visiting the Memorial.

Visitors to the museum will enter through a pavilion that is design to resemble a partially collapsed building and then make their way down a ramp to the exhibits which are 70 feet underground. The museum will include remnants of the foundation and support columns of the World Trade Center itself along with equipment that was used in the recovery effort. It will also have a number of other artifacts related to the tragic events of that day. There are exhibits and displays to help tell the world about the many little stories that make up the larger story about this tragic event and also about the previous attack back in February of 1993.

Guided tours of the museum are available daily, but they must be pre-booked on the official website and there is an additional charge. A less expensive option is to download the free 9/11 Museum Audio Guide App for your smartphone from the AppStore or Google play.

Associated with the 9/11 Museum is the 9/11 Tribute Center located on the south side of Liberty Street just west of Greenwich Street. This is adjacent to the southeast corner of the Memorial. The 9/11 Tribute centre features a gallery and also offers guided tours of the Memorial by volunteers who where directly affected by the events of 9/11 — survivors, family members, rescue workers, recovery workers and volunteers. They share their personal insights into the horrible events and the healing process in which the Memorial serves an ongoing role. There is a modest charge for these tours which you can book below. You can get all the details from their website: 9/11 Tribute Center.

Facts For Your Visit

Fee: The 9/11 Memorial is free to visit. The 9/11 Memorial Museum has an admission fee, but is free to visit on Tuesday evenings from 5pm until closing. The free tickets are limited and are available starting at 4pm on a first-come first-serve basis.

From: $34.67 CAD...May vary slightly due to currency fluctuations

9/11 Memorial Museum Admission

The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.

Currently Closed

Hours This Week:
  • Monday: 9:00 AM – 8:00 PM
  • Tuesday: 9:00 AM – 8:00 PM
  • Wednesday: 9:00 AM – 8:00 PM
  • Thursday: 9:00 AM – 8:00 PM
  • Friday: 9:00 AM – 8:00 PM
  • Saturday: 9:00 AM – 8:00 PM
  • Sunday: 9:00 AM – 8:00 PM

Address: 180 Greenwich St, New York, NY 10007, USA

Phone: (212) 312-8800

Official Website: 911 Memorial and Museum

Map of nearby accommodations: Booking.com


Subway Line Nearest Station Walking Time
A, C, J, Z, 2, 3, 4, or 5Fulton Street7 minutes
2 or 3 Park Place6 Minutes
EWorld Trade Center4 minutes
RRector Street6 minutes
RCortlandt Street3 minutes
1Rector Street7 minutes

How to get to 911 Memorial and Museum by Subway

Take a A, C, J, Z, 2, 3, 4, or 5 train to Fulton Street: exit onto Fulton Street, go right on Church Street, and left on Vesey Street.

Take a 2 or 3 train to Park Place: exit and walk south on Church Street and turn right (west) onto Vesey Street.

Take an E train to World Trade Center: exit onto Church Street Walk south and turn right on Vesey Street.

Take a R train to Rector Street: exit and walk west 1 block on Rector Street and go right (north on Greenwich Street to the Memorial.

Take a R train to Cortlandt Street: walk west on Cortlandt street to the Memorial.

Take a 1 train to Rector Street: exit onto Greenwich Street and walk north.

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Rated 4.8 out of 59/11 Memorial Star Rating

5 Star Rating This is hallowed ground. It is very humbling to go here to see, hear and feel this memorial. The creators of this museum obviously worked hard at giving every victim the respect they were due. As a native New Yorker and retired police officer I was very impressed. Every American should visit this site.

Joseph Bush - 4 days ago

5 Star Rating Truly a somber experience. It is easy to move on with life and forget what happened to so many innocent people in 2001. The museum is tastefully done with tributes to every person that lost their life that day. The amount of information and salvaged pieces is really impressive. The museum takes a little over 2 hours to get through and it can be very emotional.

Allen Whisler - 5 days ago

5 Star Rating Do not miss this site if you come to NYC. What more can be said about one of our nation's most sacred places in America, if not the planet. Amongst the tall buildings of lower Manhattan and Liberty Square, lie two peaceful waterfall pools that signify the memories and spirit of American lives taken too soon. There is a calm here, as if a God watches over it. The engraved names, marble perimeters, endless waterfalls, vast depths, quiet whispers, footsteps and echos of the pillars that once stood mighty to remind the world of US strength and dignity, keep guard on the lives that once were thriving our financial district impacting the globe. It a place to pray, to reflect, to explore museums and ponder. Whether alone, coupled or family, this coordinate on earth deserves our visits, our reflections and our respect. God Bless those lives.

C H - 9 days ago

5 Star Rating A must see. Buy the tickets in advance and save yourself some time. Go on a warm day so you can spend time outside around the two pools. Once inside take your time. you do not have to move at the same pace as the crowd. Make a day of it. Make sure to do the audio tour/app. So much to see and understand. Be respectful as many people have personal attachments to this location and event. Very educational and important spot. Good place to take your teenage children although it can be overwhelming for some. take the time to set and read the signs and watch the videos. Again make a day of it and if others want to move quicker or leave, they can go the the mall across the street.

John Gibson - 21 days ago

5 Star Rating When I was young, my family enjoyed going to the observatory level in the south tower and showing me all the great NYC stuff. I had not been to downtown since the towers came down and thus this was my first visit to the memorial. I gotta say it's very well done, and simultaneously heartbreaking to walk in the space I remember so clearly as a kid. All of the tributes are touching, and the remnants on display give at least a modest idea of the scale of what happened here. I highly recommend a visit at least once. Whether you are old enough to have seen it happen, or born after that, do yourself a favour and go.

Chris Hoey - 1 month ago


Video about the special arrangement of the nearly 3000 names surrounding the 911 Memorial Fountains

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