911 Memorial and Museum
You can help honor and remember those who were lost or affected by the terrible events of September 11, 2011 with a visit to the 911 Memorial and Museum

When something as tragic occurs as the events of September 11, 2011 there is a need to remember those who lost their lives directly or by helping others. It is only fitting that the grounds of the World Trade Center became a permanent memorial and museum to this tragic day.
The Memorial itself consists of 2 square memorial fountains situated in the exact footprints of the Twin Towers of the World Trade Center surrounded by a plaza landscaped with trees and, in particular, a special tree called the Survivor Tree. Each of the two fountains is surrounded by a 1/2 inch thick solid brass plate in which the names of the nearly 3000 people who lost their lives in the attacks have been not just engraved, but cut right through the thick brass so that light can pass through the letters from behind. The Survivor Tree was a callery pear tree that was rescued from the rubble, barely alive, and nursed back to health. It now stands as a symbol of hope and renewal.
Visiting the Memorial is free, however there is an admission charge to visit the museum except on Tuesday evenings when admission is free to a limited number of visitors. Please refer to the official website for more information on this before visiting the Memorial.
Visitors to the museum will enter through a pavilion that is design to resemble a partially collapsed building and then make their way down a ramp to the exhibits which are 70 feet underground. The museum will include remnants of the foundation and support columns of the World Trade Center itself along with equipment that was used in the recovery effort. It will also have a number of other artifacts related to the tragic events of that day. There are exhibits and displays to help tell the world about the many little stories that make up the larger story about this tragic event and also about the previous attack back in February of 1993.
Guided tours of the museum are available daily, but they must be pre-booked on the official website and there is an additional charge. A less expensive option is to download the free 9/11 Museum Audio Guide App for your smartphone from the AppStore or Google play.
Associated with the 9/11 Museum is the 9/11 Tribute Center located on the south side of Liberty Street just west of Greenwich Street. This is adjacent to the southeast corner of the Memorial. The 9/11 Tribute centre features a gallery and also offers guided tours of the Memorial by volunteers who where directly affected by the events of 9/11 — survivors, family members, rescue workers, recovery workers and volunteers. They share their personal insights into the horrible events and the healing process in which the Memorial serves an ongoing role. There is a modest charge for these tours. You can get all the details from their website: 9/11 Tribute Center.
Facts For Your Visit
Fee: The 9/11 Memorial is free to visit. The 9/11 Memorial Museum has an admission fee, but is free to visit on Tuesday evenings from 5pm until closing. The free tickets are limited and are available starting at 4pm on a first-come first-serve basis.911 Memorial and Museum Hours:
Opening hours may differ on holidays
- Monday: 9:00 AM – 7:00 PM
- Tuesday: Closed
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 9:00 AM – 7:00 PM
Address: 180 Greenwich St, New York, NY 10007, USA
Phone: (212) 312-8800
Official Website: 911 Memorial and Museum
911 Memorial and Museum Reviews
Rated
Absolutely loved this experience. The wave of emotions.... they just took over and I was feeling everything I felt that day.🥺 It's done beautifully and respectfully. Definitely something to see if you're visiting NYC. They have tours, even audio tours with many languages, or you can DIY.
Bathrooms in all levels and elevators. Discounts for Veterans and First Responders. You can purchase tickets in person or online. I went early when they opened, no wait. ❤️🇺🇲
Ericka Sparkling Eve - a week ago
The museum was just breath taking… so sad and so raw. It was a must visit this time round for me and my family in NY.
The museum is dedicated to the 9/11 heros… and what an amazing job they have done to keep their spirits alive.
With real life artifacts, objects, vehicles etc. The staff were incredible at what they do, I overheard a lot of the tours going on, and every single person was engrossed.
Keeping the victims names to the forefront of the museum. Thank you for letting us support your museum. It roughly takes up to 1 hour and 30 minutes, but you’re in no rush, so take it all in and read every piece of literature.
Jens Tait - in the last week
A very emotional and powerful museum. It must be said that it’s very well done. (You can only bring your own water inside, no colored drinks.) The only thing that bothered me is that they charge money for this “attraction,” even though we can consider this a cemetery/pilgrimage site…
Dejv3x - 2 weeks ago
We stayed overnight in New York City after returning from vacations in France. My kids wanted to see the 9/11 memorial so we took the E train early (7am) and arrived when the place was empty. The memorial was cordoned off until 8am when public access was allowed. It was beautiful, and very emotional. Highly recommended. We did not visit the museum nearby due to lack of time but it looks very interesting.
Gauthier Pierozak - a month ago
This is a must visit place to go to pay your respects to all those who died on 9/11. This is a really emotional place & at times I was in tears. Seeing & listening to the family's tributes about there loved ones. The film of the boat evacuation was hard to watch, but I had not even heard of that part of the day. So many heroes to honour!
Kevin Sheppard - a week ago
Directions
Subway Line | Nearest Station | Walking Time |
---|---|---|
A, C, J, Z, 2, 3, 4, or 5 | Fulton Street | 7 minutes |
2 or 3 | Park Place | 6 Minutes |
E | World Trade Center | 4 minutes |
R | Rector Street | 6 minutes |
R | Cortlandt Street | 3 minutes |
1 | Rector Street | 7 minutes |
How to get to 911 Memorial and Museum by Subway
Take a A, C, J, Z, 2, 3, 4, or 5 train to Fulton Street: exit onto Fulton Street, go right on Church Street, and left on Vesey Street.
Take a 2 or 3 train to Park Place: exit and walk south on Church Street and turn right (west) onto Vesey Street.
Take an E train to World Trade Center: exit onto Church Street Walk south and turn right on Vesey Street.
Take a R train to Rector Street: exit and walk west 1 block on Rector Street and go right (north on Greenwich Street to the Memorial.
Take a R train to Cortlandt Street: walk west on Cortlandt street to the Memorial.
Take a 1 train to Rector Street: exit onto Greenwich Street and walk north.
Map & Instant Route Finder
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Photo Gallery
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View of the 911 Memorial from above By Cadiomals (Own work) CC-BY-SA-3.0 licensed via Wikimedia Commons -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: Braiu - cc license via Flickr